Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and products are intended for professional skincare practitioners and discerning consumers aged 18+. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on our website, including text, graphics, logos, product formulations, and clinical information, is our exclusive property or licensed to us and protected by international copyright laws. Unauthorized use is strictly prohibited.

1.3 User Responsibilities

You agree to:

• Provide accurate account information
• Not misuse our clinical formulations information
• Not attempt to reverse-engineer our products
• Comply with all applicable laws when using our site

2. Products and Services

2.1 Product Descriptions

We take clinical accuracy seriously. While we strive for precise product descriptions, slight variations may occur. Clinical results may vary based on individual skin types and conditions.

2.2 Professional Formulations

Our products are developed with professional-grade ingredients. Some products may require professional guidance for optimal use. Consult a skincare professional if unsure.

2.3 Non-Returnable Items

For health and hygiene reasons, we cannot accept returns on:

• Opened Cleanse category products (Face Wash & Cleanser, Cleansing Oil)
• Treatment products with broken seals (Eye Treatment, Face Serum & Treatment)
• Personal care items (Hand Wash, Exfoliators)

3. Orders and Payments

3.1 Order Process

All orders constitute an offer to purchase, which we accept by processing payment and issuing an order confirmation. We reserve the right to refuse orders at our discretion.

3.2 Pricing and Payment

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Prices are in USD and exclude applicable taxes and shipping fees unless stated otherwise.

3.3 Shipping Policy

We ship worldwide except to Asia and select remote areas. Options include:

• Standard Shipping ($12.95): DHL or FedEx (10-15 business days)
• Free Shipping: EMS for orders over $50 (15-25 business days)

Orders process within 1-2 business days (excluding weekends/holidays). Delivery times may vary due to customs processing.

4. Returns and Refunds

4.1 Satisfaction Guarantee

We offer a 15-day return policy for unopened products in original packaging with protective seals intact. Original shipping fees are non-refundable.

4.2 Return Process

To initiate a return:

1. Email [email protected] with order details
2. Receive return authorization within 48 business hours
3. Ship items with all original packaging and documentation

Refunds process within 5-7 business days after return inspection.

4.3 Exchanges

For product exchanges, follow the return process and specify your desired product. Additional charges may apply for higher-value items.

5. Liability and Disclaimers

5.1 Product Use

While our formulations meet clinical standards, we cannot guarantee specific results. Discontinue use and consult a professional if irritation occurs. Contact us immediately at [email protected] for clinical reaction support.

5.2 Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access.

5.3 Website Availability

We strive for 24/7 availability but cannot guarantee uninterrupted access. We may temporarily suspend the site for maintenance.

6. General Provisions

6.1 Governing Law

These terms are governed by the laws of the State of Georgia, USA, without regard to conflict of law principles.

6.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the modified terms.

6.3 Contact Information

Best Skin Care Store
3317 Hart Country Lane, Columbus, US 31901
Email: [email protected]